Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 8/21/2025
At Spex ID Topup Center, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our gaming topup services.
Information We Collect
- Personal information such as name, email address, and contact details when you create an account
- Gaming information including Player IDs, Player Names, and WhatsApp numbers for order processing
- Payment information and transaction details for purchase verification
- Usage data and analytics to improve our services
How We Use Your Information
- Process your gaming topup orders and deliver purchased packages
- Communicate with you about your orders and account status
- Provide customer support and respond to your inquiries
- Send promotional offers and gaming updates (with your consent)
- Improve our services and develop new features
- Prevent fraud and ensure platform security
Information Security
- We use industry-standard encryption to protect your personal data
- Payment information is processed through secure, PCI-compliant systems
- Access to your information is restricted to authorized personnel only
- Regular security audits and updates to protect against threats
- Secure data storage with backup and recovery procedures
Your Rights
- Access and review your personal information at any time
- Request corrections to inaccurate or incomplete data
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • With payment processors to complete transactions
- • With game publishers for package delivery verification
- • When required by law or legal process
- • To protect our rights and prevent fraud
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Email: spexofficial100@gmail.com
Phone: +94 751 586 577
Address: Colombo , Sri Lanka